Online Shopping Information

Ordering Information

How to Place an Online Order

  • Ordering from Things Engraved is easy! Use the side menus or top menus to browse our wide variety of gifts, or use our convenient search feature to find that special item you're looking for.
  • When you've found a gift you like in the thumbnail view, click on the image to enlarge the image and bring up an individual page with information on that item (all prices are in Canadian dollars).
  • If you're satisfied with the item and want to purchase it, simply click the "Personalize" and/or "Add To Cart".
  • Next you will see the personalization form (if personalization is available for that gift). Here you will choose which text and where you want the text to be placed. The fields guide you through the process telling you how long your personalization can be (e.g. 8 characters) and which fonts are available.
  • Once you have completed your personalization options click "Add to Shopping Cart."
  • When viewing your shopping cart, you can view your total amount and proceed to the final checkout or you can continue to shop for other items.
  • Your cart will keep track of items you've already added. You can view your shopping cart at any time by clicking on the shopping cart link at the top of every page.
  • When you're satisfied with your order (please carefully review what you've entered) and wish to finalize your purchase, confirm your country and province at the top of the shopping cart and then click "Proceed to Checkout" at the bottom. This will take you to our secure server where you can follow the steps to fill out your billing and shipping addresses.
  • All transactions on these pages are safe sites and encrypted for your security and privacy.
  • After you've entered your information for your order, it will be processed and a confirmation email will be sent to your email with your purchase information, including your invoice number.

Payment Options

Things Engraved has many payment options available to suit you. We accept Visa, Mastercard, and American Express credit cards. Please make sure that your billing information filled out in the form is correct and matches the address shown on your monthly billing statements.

Billing and identity information problems can delay the processing and shipment of your order. It is recommended that the billing and shipping addresses are the same to avoid complications. Unfortunately we do not accept other types of payment online, but should you wish, use our store locator to find your local Things Engraved or Personally Yours store where our outstanding teams can assist you.

All payments are secure and encrypted for your protection. For additional information regarding on line payment safety, please see the information under Security and Safety