Customer Service Information

Customer Satisfaction Guarantee

Things Engraved and Personally Yours lead the Canadian market for personalization with a strong reputation that spans over 25 years. With more than 106 locations that specialize in engraving, glass engraving, embroidery and key cutting, our knowledgeable and well trained staff are ready to provide 'superior solutions' to your gift buying needs.

We guarantee all of our products and services. If you are not completely satisfied with your purchase we will completely refund the cost of your product (excluding engraved or embroidered items). Should we make an error in processing your order, we will make the shipping arrangements to have the product returned and assume related charges.

As a company that's always growing, we strive to better ourselves. We love to hear suggestions and comments about any of our products and services.