Customer Service Information

Corporate Orders

Corporate customers looking to purchase a quantity of 25 or more are always welcome. We keep a large supply of corporate inventory on hand to service our customers quickly.

Please note that corporate orders must be made in retail locations or by calling us directly.

To find out more about corporate purchase discounts, which vary with each product line, please call: 1-800-363-5053 (Monday to Friday 8:30am to 4:30pm [Eastern Time]) or email customer service (customerservice@thingsengraved.ca).

If you would like to inquire about having your company logo engraved please email your logo in vector file format (EPS or AI) to corporatelogos@thingsengraved.ca.

What is a vector file? Vector graphics are unlike raster graphics such as JPEGs, PNGs or GIFs, which use pixels to define areas of image information. By using lines and shapes to define the image, vector graphics allow more flexible manipulation of the image file. Vector graphics appear smooth at the edges no matter how they are sized, whereas raster graphics appear jagged, or pixilated, when up-scaled. Vector files are usually created in dedicated vector graphics editing programs, such as Adobe Illustrator or CorelDraw. If you don't have a vector file we suggest asking your graphic designer or printing company for your logo in an EPS or AI file format.

Logo Conversion Process Our logo experts will reply with a quote and proof of your logo once we receive your vector file. Provided you supply the correct file type and it's ready to convert, the base price to convert your logo into a file our engraving machines can read is a one-time charge of $50. Once converted your logo will be kept "on file" either at a store location and/or our head office so you can engrave the logo on items in the future without having to pay the conversion charge again. The cost to engrave your logo will depend on the number of characters and lines in the logo; we will provide an engraving quote in our reply email. Note: all corporate orders (25 or more) receive an engraving discount of 50% and this includes logo engraving. Please email us the vector file of your logo to get started.

Corporate Logo Sample